Inclusion

Inclusion builds an organization where everyone can thrive. Having a diverse workforce and inclusive culture is quite simply the right thing to do for our people and society. Inclusion strengthens our ability to generate better ideas, enhance our decision-making and better serve our clients.

Create a culture where everyone belongs

We strive to create an environment where people can be authentic and comfortable bringing their “full selves” to work. Where people can be who they are and where unique talents and perspectives are valued. We support this by taking actions that validate those around us and showing that we accept them, thus increasing a sense of belonging. We are sensitive to differences and cultural norms and consider how we might need to adapt, rather than how others should adapt to us.

Identify and leverage diverse perspectives

Our diverse workforce brings a wealth of perspectives and experiences. To leverage this fully everyone should feel able to participate and for their voice to be heard. We make better decisions when we engage all team members on an equal basis so that all perspectives are embraced. When we acknowledge different ways of thinking we make clear we value all input. We listen to understand, without judgement and with the same passion that we want to be heard.

Promote equality and reject bias

There is room for us all to do better – as individuals, corporations and societies – to root out prejudice and inequality. It starts every day with our own attitudes, behaviors, and language and how they may affect others. For instance, understanding the history and cultural context of the words and expressions we use makes all the difference as to whether our colleagues experience a greater sense of inclusion and engagement. Be an active ally in raising awareness and have the courage to call out bias – whether in regards to ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability (physical or mental), or any other point of difference.

Our continued commitment to nurturing our culture of diversity and inclusion has seen us set clear transparent targets for the hiring, retention and advancement of under-represented groups at the bank.